Austin Devs

Austin Devs offers fractional CTO services, providing an experienced and skilled Chief Technology Officer on a part-time basis to assist businesses with their technology strategies and operations.

To engage our service, clients can reach out to us through our website, email, or phone. We will schedule an initial consultation to understand the client's needs and goals.

During the consultation, we will conduct a thorough needs assessment to identify the specific technology challenges and opportunities the client faces. This will help us determine the scope of work required.

Based on the needs assessment, we will develop a customized proposal outlining the recommended approach, deliverables, timelines, and cost for the fractional CTO services.

Once the client approves the proposal, we will provide a detailed agreement that includes the terms and conditions, service level agreements, and any other relevant contractual terms. The client will review, sign, and return the agreement.

We will assign a fractional CTO from our team who possesses the necessary skills and expertise to address the client's specific needs. The assigned CTO will work closely with the client to ensure effective collaboration.

We will establish clear service level agreements (SLAs) that define the expected deliverables, timelines, and quality standards. These SLAs will vary depending on the specific requirements of each client engagement.

We will maintain regular communication channels with the client, including scheduled meetings, email updates, and progress reports. This ensures transparency and allows for effective tracking of project milestones and outcomes.

We prioritize the confidentiality and security of our clients' information. Our fractional CTOs are bound by non-disclosure agreements, and we have robust data security measures in place to protect sensitive data.

If there are any changes in the scope of work or requirements, we will work closely with the client to assess the impact and determine the necessary adjustments. This may involve a change request process and potential adjustments to the agreement and fees.

If either party wishes to terminate the engagement, a notice period will be specified in the agreement. We will ensure a smooth transition or handover of responsibilities to minimize any disruption to the client's operations.

We value client satisfaction and actively seek feedback to continuously improve our services. We may conduct surveys, hold feedback sessions, or implement other feedback mechanisms to gather valuable insights.

Our fulfillment policy complies with all relevant legal and regulatory requirements, including data protection, privacy laws, and any industry-specific regulations.